At Leolix, we have a strong vision about how to do our work, and about how to successfully implement Microsoft Dynamics CRM for our customers. This vision is articulated around 3 main areas:
- Efficient project management
- Efficient people
Efficient project management
Project management is an essential part of a successful project. We are convinced that CRM projects deserve to be managed in a specific way, that improves quality, speed, communication and transparency. We want our customers to understand their projects, so they can make the right decisions at the right times. Which is why we stronglt believe in agile ways, and in simple but so efficient techniques such as daily meetings or peer reviews, among other things.
Documentation is also an important and so often misunderstood topic. To us, documentation must be conceived to solve 2problems:
- If a new project manager arrives on the project, how can we make sure that she understands where the project stands, and where it is going
- If a new developer arrives on the project, how can we make sure that she can get productive asap
Solving these 2 problems actually answers a lot of questions about what should and whould not be in the documentation.
We want our people to learn and grow all the time. With us, there is no such thing as an abandoned consultant that never sees her colleagues. We achieve this as follows:
- Regular meetings to share knowledge, talk about customers and exchange ideas
- Regular trainings to follow the news and learn new stuff
Our customers can never have a consultant staffed 100% of the time on site. For the simple reason that every now and then, we have internal meetings to help them grow. They are our wealth, and we respect and protect them. On the other side, we expect them to deliver high quality for our customers. Exchanging and sharing is, we think, the best way for us to provide our customers with our experience as a company. You can expect all of our consultants to talk the same language, use the same techniques and aim for the same quality standards.